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Shipping Time

 
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USMC_Brewer



Joined: 03 Dec 2013
Posts: 5



PostLink    Posted: Tue Dec 03, 2013 12:15 am    Post subject: Shipping Time Reply with quote


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How long has it taken for your items to ship? I ordered some heating elements and haven't received any emails or an expected shipping date.

Thanks for the help
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kal
Forum Administrator


Joined: 12 Dec 2010
Posts: 9879
Location: Ottawa, Canada

Drinking: German Lager, Electric Hop Candy Jr, Scottish 70/-, Cali Common, Maibock, Helles, Russian Imperial Stout, Black Butte Porter

Working on: Weizen


PostLink    Posted: Tue Dec 03, 2013 2:28 am    Post subject: Reply with quote

Hi Zachary!

Ship times are indicated on the order pages (see below the "ADD TO CART" buttons) - it's easy to miss. In the case of the heating elements, it's 1-2 weeks for the kits and 2-3 weeks for pre-assembled.

I personally respond to each order that is placed and provide an ETA just to make sure that people are aware. I looked up your email address based on your forum user name and you ordered on November 21 at 5:52PM (my time) and send you an email within the hour to your same z*******@gmail.com account. Maybe it ended up in your junk mail folder?

I noticed that on Nov 17 and Nov 19 you asked about ship times about 30A assembled panels to both Mike and myself and I responded both times, so I think our email responses are definitely being filtered to your junk mail folder. Make sure to take a look there and mark our emails as 'clean'.

Cheers,

Kal

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My basement/bar/brewery build 2.0


Last edited by kal on Thu Apr 03, 2014 9:58 pm; edited 1 time in total
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kal
Forum Administrator


Joined: 12 Dec 2010
Posts: 9879
Location: Ottawa, Canada

Drinking: German Lager, Electric Hop Candy Jr, Scottish 70/-, Cali Common, Maibock, Helles, Russian Imperial Stout, Black Butte Porter

Working on: Weizen


PostLink    Posted: Tue Dec 03, 2013 2:30 am    Post subject: Reply with quote

EDIT: I resent both emails to your z********@gmail.com just in case they're no longer in your junk mail folder. (I'm not sure how long gmail keeps junk).

Kal

_________________
Our new shop with over 150 new products: shop.TheElectricBrewery.com
Purchasing through our affiliate links helps support our site at no extra cost to you. We thank you!
My basement/bar/brewery build 2.0
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View user's photo album (21 photos)
kal
Forum Administrator


Joined: 12 Dec 2010
Posts: 9879
Location: Ottawa, Canada

Drinking: German Lager, Electric Hop Candy Jr, Scottish 70/-, Cali Common, Maibock, Helles, Russian Imperial Stout, Black Butte Porter

Working on: Weizen


PostLink    Posted: Tue Dec 03, 2013 11:44 pm    Post subject: Reply with quote

... and in case we're still having email issues, I wanted to thank you for the big order you just placed 10 mins ago - it's appreciated! (I sent an email response - let me know if you didn't get it).

Cheers,

Kal

_________________
Our new shop with over 150 new products: shop.TheElectricBrewery.com
Purchasing through our affiliate links helps support our site at no extra cost to you. We thank you!
My basement/bar/brewery build 2.0
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View user's photo album (21 photos)
USMC_Brewer



Joined: 03 Dec 2013
Posts: 5



PostLink    Posted: Tue Dec 03, 2013 11:51 pm    Post subject: Reply with quote

Thanks Kal! I found the emails, for some reason they went to my trash bin.

I cant wait to see the finished product.
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Joebrewing



Joined: 19 Jan 2014
Posts: 41



PostLink    Posted: Thu Apr 03, 2014 9:35 pm    Post subject: Reply with quote

Any update? Did you get your panel?
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USMC_Brewer



Joined: 03 Dec 2013
Posts: 5



PostLink    Posted: Thu Apr 03, 2014 9:53 pm    Post subject: Reply with quote

I have received my control panel, however I am away for training for the next month so I will not get to use it.

Thanks for all the help Kal
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KC130FENSI



Joined: 12 Oct 2013
Posts: 9
Location: Southern Maryland


PostLink    Posted: Fri Apr 04, 2014 1:36 pm    Post subject: Reply with quote

Well it looks like there is a fellow Devil Dog on here. Where are you stationed? I'm in NY. I would love to brew with another Marine if you are anywhere in the area.

Prosit!

Mike
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Haqman



Joined: 30 Apr 2014
Posts: 7



PostLink    Posted: Wed Apr 30, 2014 10:02 pm    Post subject: Reply with quote

Oorah!!
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