Lights all look green??

tmcmaster007 · Joined: 11 Jan 2011 Posts: 48 Location: South Lyon, MI

So after powering up my CP i noticed that even though I installed the same color lights that Kal has when light up they all look greenish. Is this normal, or is there a way to change this? Thanks.

**kal** · Posted: Tue Mar 15, 2011 3:38 pm Post subject:

They LED lights should look the colour that they're supposed to be when lit up just like the pictures on this site.

Blue looks blue, red looks red, green looks green, and yellow looks yellow.

The plastic cover should be the right colour. If you take off the plastic cover and the white diffuser underneath the LEDs inside should also light up the right colour and the white plastic around the LED should be slightly tinted in the colour that you'd expect to see. For example, the red light has a red cover and if you take off the red cover and the white diffuser, the LEDs inside will also glow red and the white around the LED is tinted light red.

More than one person has emailed me indicating that the plastic covers sometimes do not match the LEDs colours inside. This means that either they got mixed up at the factory when made or if the shipper is assembling these, they mixed them up.

You can get some weird colours by mixing and matching the covers with the LEDs.

Kal

tmcmaster007 · Joined: 11 Jan 2011 Posts: 48 Location: South Lyon, MI

Well after checking the LED's I see that they are all green. Makes sense. Looks like another call in to Pioneer... Thanks Kal.

tmcmaster007 · Joined: 11 Jan 2011 Posts: 48 Location: South Lyon, MI

Called up Tim at Pioneer and he seemed very surprised that the lights were shipped out with the wrong color LED's. I happened to order through their Ebay store and they were very helpful and are sending out replacement lights today (along with my NO/NO contact block for my 3 way switch). Just wanted to let anyone else know that is having this problem.

coffeediver · Joined: 18 Dec 2010 Posts: 174 Location: Kiowa CO.

I also have the green light issue, but figured that was just the way it was. I will not have to take mine apart and check them out.

Barry

pola0502ds · Joined: 14 Mar 2011 Posts: 290 Location: poland, Ohio

I bought my lights from them too. i got them about a month ago and it will be a while before i can test. i bet i should take the covers off and look at them.

**kal** · Posted: Tue Mar 15, 2011 6:42 pm Post subject:

Yup. It's quick and easy to do.

Testing them is also easy. They (mostly) use 120V AC so it's as simple as taking an old lamp cord and hooking it up.
You can test the 240V AC yellow ones too with 120V AC. They just won't light up as brightly.

Carefully of course, electricity kills, blah blah blah. Wink

Kal

pola0502ds · Joined: 14 Mar 2011 Posts: 290 Location: poland, Ohio

I don't think i have any extra cord laying around, is there any trick to removing the top cover?

**kal** · Posted: Tue Mar 15, 2011 7:01 pm Post subject:

To remove the cover you simply unscrew it counterclockwise.
You don't need to remove it to test.

If you don't have an old lamp or something that you don't mind cutting the cord off of since it's going in the garbage, you can always buy a replacement lamp cord for $2:

http://www.amazon.com/gp/product/B0002YTQYA/ref=as_li_ss_tl?ie=UTF8&tag=theelectricbrewery-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=B0002YTQYA

Hook it up carefully, making sure not to short any strands together, and then plug it in. All it takes is a screwdriver.

Kal

coffeediver · Joined: 18 Dec 2010 Posts: 174 Location: Kiowa CO.

Using an old lamp cord is how I tested my transformers and dc power supplies without powering up the entire panel. Wish I had thought of it while assembling the CP, could have saved some time.

Barry

coffeediver · Joined: 18 Dec 2010 Posts: 174 Location: Kiowa CO.

I pulled off all the light covers and the all the leds shine green except for the alarm light which shines orange.

Barry

DixboroBrewer · Joined: 26 Feb 2011 Posts: 1 Location: Ann Arbor MI

I just ordered a couple of blue lights (same as control panel) and they too light up all funky. After removing the blue cover, I noticed that the LED's are glowing orange. I contacted the seller and they said that in trying to catch up with backorders, they sometimes just use another cover over wrong color LED's. They are swapping mine out just as soon as the next container arrives.

Feurhund · Joined: 01 Feb 2011 Posts: 89

Disappointing that they would swap covers knowing the customer will have to return them. I haven't checked mine yet, but I will.

rosenjm · Joined: 21 Dec 2010 Posts: 249 Location: Ballston Spa, NY

Mine are the same. All have green LEDs with various different colored covers.

pola0502ds · Joined: 14 Mar 2011 Posts: 290 Location: poland, Ohio

I only checked one of my red ones last night and it looked correct, i did not test them. I really need to check them all out. If you guys are buying them from the place linked by kal, they don't have good customer service and I don't think I will ever buy from them. Thats just my experience and I'm sure others have had great CS. From what I just heard it sounds like it's the same place...

coffeediver · Joined: 18 Dec 2010 Posts: 174 Location: Kiowa CO.

I bought from them from ebay and Tim at http://www.pioneerbreaker.com/ did apologize for the problem and said he would ship out new ones. I asked if he would like me to send the others back and he said not to worry about it. I thought the customer service was great. I will buy from them again should I need to.

They don't make these and the only way they would know they are wrong would be to test each one from the manufacturer, as I believe all the bulbs look the same.

Barry

tmcmaster007 · Joined: 11 Jan 2011 Posts: 48 Location: South Lyon, MI

I second the response of Coffeediver. I was happy with the response I got. I talked with Tim also and he seemed genuinly surprised that there was such a problem. I can't imagine them test every single item the stock and this was most likely an issure with the manufacturer. I had a problem with one of my contact blocks and they sent that out too. Never asked to get the other stuff back.

Troubs · Joined: 23 Feb 2011 Posts: 39

Gonna have to check out mine too then

milldoggy · Joined: 23 Dec 2010 Posts: 569 Location: Pottstown, PA

This post encouraged me to call pioneer and replace one of my switches. My one pump switch works, but you got to push hard for it to engage and sometimes it sticks for a sec. I called, Tim could not find my order with the switches, but said he would send a replacement anyways. Great customer service, just got to call.

rmessick · Joined: 20 Feb 2011 Posts: 123 Location: Turners Falls, MA

Interestingly, only my green panel lights worked correctly! The others were not right - although the lens covers were the correct colors, the blue light had a yellow LED, and the rest of the LEDs were white/clear.