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Hop Stopper 2.0 Crushed - fixable?

 
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siestakey



Joined: 10 Mar 2017
Posts: 44



PostLink    Posted: Sun May 05, 2019 3:11 pm    Post subject: Hop Stopper 2.0 Crushed - fixable? Reply with quote


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Hi all - I got a new Hop Stopper 2.0 and brewed 2 weeks ago with it and had no issues and am happy to report that it worked like a charm on Brew #1! I brewed yesterday for Big Brew and I noticed that the flow rate into my fermenter went from what I would expect (slow trickle) to barely dripping. It took over an hour to fill at this rate. I noticed my hoses looked crushed as well, so I thought they were not being fed properly. I took my mash paddle and tried scraping some hop matter (4oz in a 12 gallon batch) off of the Hop Stopper 2.0 and still did not get an improvement in flow. I decided to ride it out at this point - which may have been a mistake. Once the kettle was drained the hops were caked on so hard and dry they reminded me of a thick felt. This is when I noticed the Hop Stopper was absolutely crushed flat like a pancake. I'm guessing the pump was pulling so hard for wort it collapsed the mesh.

I was not watching the system when all this happened unfortunately so I don't know if something happened to cause this.


I read the instructions and the Brew day step-by-step to make sure I wasn't doing anything I wasn't supposed to.

Anyone come across this before? Is it possible to fix it to get it to pop back up? I imagine the heightened profile is important for flow. I can get pictures if need be.
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kal
Forum Administrator


Joined: 12 Dec 2010
Posts: 9813
Location: Ottawa, Canada

Drinking: German Lager, Electric Hop Candy Jr, Scottish 70/-, Janet's Brown, Maibock, Kolsch, Russian Imperial Stout, Black Butte Porter

Working on: West Coast Blaster (American Red IPA)


PostLink    Posted: Mon May 06, 2019 2:39 am    Post subject: Reply with quote

Hi!

I've asked the Hop Stopper manufacturer to chime in here as well, but I had this happen once during my fast flow test of the Hop Stopper 2.0. It's an easy fix: Use the handle of a wooden or plastic kitchen spoon inserted through the grommet. Just use the handle to push out the indentations. Takes a minute or two to do. Cheers!

Kal

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siestakey



Joined: 10 Mar 2017
Posts: 44



PostLink    Posted: Tue May 07, 2019 3:35 am    Post subject: Reply with quote

I wasn't able to pop them out - they seem like they are creased. I tried a chopstick, wooden spoon and a long screwdriver but the screens are almost creased to the point of no return. I think I'm going to have to toss this one.
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kal
Forum Administrator


Joined: 12 Dec 2010
Posts: 9813
Location: Ottawa, Canada

Drinking: German Lager, Electric Hop Candy Jr, Scottish 70/-, Janet's Brown, Maibock, Kolsch, Russian Imperial Stout, Black Butte Porter

Working on: West Coast Blaster (American Red IPA)


PostLink    Posted: Tue May 07, 2019 3:59 am    Post subject: Reply with quote

Creases are fine - you can definitely pop them out as it's stainless mesh - it can always be bend back. You just need to push a bit harder, bend further to get it to bounce back into it's normal resting place. That's what I had to do when I collapsed mine during testing. There's no reason why it wouldn't work. You can also email the manufacturer at HopStopper@TheElectricBrewery.com for assistance - they're extremely responsive.

Kal

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Our new shop with over 150 new products: shop.TheElectricBrewery.com
Purchasing through our affiliate links helps support our site at no extra cost to you. We thank you!
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siestakey



Joined: 10 Mar 2017
Posts: 44



PostLink    Posted: Wed May 08, 2019 2:53 pm    Post subject: Reply with quote

I have tried everything on this and no luck. I'm going to toss it and get another one. Thanks for the assistance!
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ihomebrewsolutions



Joined: 09 Apr 2015
Posts: 14
Location: Knoxville, TN


PostLink    Posted: Wed May 08, 2019 5:22 pm    Post subject: Reply with quote

Hey, Dennis Collins here, manufacturer of the Hop Stopper 2.0. Shoot me an e-mail at HopStopper@TheElectricBrewery.com and I'm sure we can work something out.
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siestakey



Joined: 10 Mar 2017
Posts: 44



PostLink    Posted: Wed May 08, 2019 7:22 pm    Post subject: Reply with quote

Thanks, I'll send a message over.
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