Forum Emails

[kal]

FYI: Some of you may have noticed occasional "SMTP.php" errors when posting over the last couple of months. That's because there's occasional errors between our server and the email service (SendGrid.com) I pay for to have forum email notifications sent. For whatever reason, about 5% of the time our server is unable to open an SMTP socket over at SendGrid.

I have both sides working looking at the routing paths and they've noticed some oddities with the way traffic's routed by their internet service providers, so we hope to have this cleared up soon.

Posts are still getting posted, it's simply that about 5% of the time you'll get bounced to an error message page instead of your post. No need to post again (though I've noticed that some have). I want to get this fixed to avoid the confusion, and to ensure that people still continue to receive their forum email notifications of course.

Kal

[kal]

FYI: Some of you may have noticed occasional "SMTP.php" errors when posting over the last couple of months. That's because there's occasional errors between our server and the email service (SendGrid.com) I pay for to have forum email notifications sent. For whatever reason, about 5% of the time our server is unable to open an SMTP socket over at SendGrid.

I have both sides working looking at the routing paths and they've noticed some oddities with the way traffic's routed by their internet service providers, so we hope to have this cleared up soon.

Posts are still getting posted, it's simply that about 5% of the time you'll get bounced to an error message page instead of your post. No need to post again (though I've noticed that some have). I want to get this fixed to avoid the confusion, and to ensure that people still continue to receive their forum email notifications of course.

Kal